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Immersive Japan

Privacy Policy

Effective Date: 07/03/2025


1. Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and store your data when you interact with our website and services.


2. What Information We Collect
When you submit a reservation request or contact us, we may collect:

  • Personal details (Full name, email address, phone number)

  • Tour preferences (Selected dates, dietary preferences, special requests)

  • Group details (Number of travelers, accommodation preferences)

We do not collect payment information, as all transactions are handled directly by the licensed tour operator managing your booking.


3. How We Use Your Information
We use the collected data to:

  • Review your tour inquiry and facilitate the next steps with our licensed local tour partners

  • Provide necessary details to licensed local tour operators who will manage your booking and payment process

  • Communicate important updates about your trip

  • Respond to inquiries or requests

Your information is never sold, rented, or shared with third parties for marketing purposes.


4. Who Has Access to Your Information?
Your details are only shared with:

  • Our internal team for processing your request

  • The licensed tour operator handling your booking, for finalizing your tour arrangements

We do not store any financial details, as payments are managed by the licensed operators.


5. Data Security & Storage
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored securely and retained only as long as necessary to provide our services or comply with legal requirements.


6. Your Rights & Choices
Under GDPR and applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us at [info@mtg-s.com].


7. Cookies & Tracking
We do not use cookies or collect browsing data beyond what is required for basic site functionality.


8. Changes to This Policy
We may update this policy as needed. Any significant changes will be communicated via our website.


9. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at [info@mtg-s.com].

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